Product support

Five-year limited cabinet warranty

We stand behind the cabinetry we sell. Keep your proof of purchase and contact Affordable All Wood Cabinetry if you believe a covered product has a defect.

Coverage at a glance

The important points, explained clearly.

This overview helps you understand the general coverage. The complete written warranty supplied with the cabinetry controls.

Coverage period5 years

Beginning on the original purchase date.

Who is coveredOriginal residential purchaser

Coverage is not transferable.

What to keepProof of purchase

Your order information helps us review the claim.

Generally covered

Material or workmanship defects

Cabinetry, door hinges, and drawer glides may be covered when a defect in material or workmanship appears during normal residential use within the coverage period.

  • Cabinet components included in the original purchase
  • Covered hinge or drawer-glide defects
  • Normal residential use and service
  • Claims supported by proof of purchase and photographs

Generally not covered

Damage outside normal use

The warranty does not cover conditions caused by use, installation, care, storage, alterations, or the surrounding environment.

  • Normal wear, accidents, misuse, abuse, or inadequate maintenance
  • Improper installation, handling, storage, or alteration
  • Water, excessive moisture, heat, smoke, sunlight, or harsh cleaners
  • Removal, reinstallation, transportation, and labor expenses

The character of real wood

Natural variation is part of the beauty.

Wood grain, mineral streaks, knots, and color naturally vary from one component to another. Light and environmental conditions may gradually deepen or mellow a finish. Hand-applied glazing also varies from door to door.

Painted wood expands and contracts as humidity changes, which may create fine lines at joints. These expected characteristics generally are not manufacturing defects.

How to request help

Four simple steps for a claim.

  1. 01

    Gather your order details

    Locate your proof of purchase and the name of the affected cabinet or part.

  2. 02

    Take clear photographs

    Include a full view and close-ups that clearly show the concern.

  3. 03

    Contact us in writing

    Send the details and photographs to sales@AffordableAllWoodCabinetry.com.

  4. 04

    Allow us to review

    We may request more information or return of the affected part before determining the available remedy.

Repair or replacement

If a claim is covered, the available remedy may be repair or replacement with a functionally equivalent product. Replacement parts are subject to availability and may differ from the original in color, grain, finish, or design.